24/7 Support Available
Help Center
Find answers, get support, and access resources to help you succeed in your IELTS preparation journey.
Quick Help
Get instant access to the most popular help resources
Common Help Topics
Click on any question to expand the answer
Get Personal Support
Connect with our IELTS experts for personalized assistance
Email Support
Get detailed help with your questions. Our expert team responds within 24 hours with comprehensive solutions.
Send EmailLive Chat
Connect instantly with IELTS specialists for immediate assistance with your preparation and questions.
Start ChatTest-Specific Guidance
Specialized preparation for different IELTS purposes
Technical Support
Quick solutions for common technical issues
🔧
Common Solutions
Login Issues
- •Clear browser cache and cookies
- •Try incognito mode or different browser
- •Check internet connection stability
- •Reset password if needed
Practice Test Problems
- •Ensure stable internet connection
- •Close other apps that might interfere
- •Allow microphone/camera permissions
- •Contact support if issues persist
Audio/Video Issues
- •Check device audio/video settings
- •Use headphones to prevent echo
- •Grant browser microphone access
- •Refresh page or restart browser